From ABC-RN's Future Tense program of 20 October 2015:
Serendipity, generally thought of as accidental good fortune, has
long been a staple of popular science. The notion of fortuitous
discovery still has strong appeal, but could it encourage innovation? Antony Funnell meets researchers who not only believe in serendipity, but are actively trying to engineer it.
"...search has become so effective over the past decade that it has
completely overshadowed the value of browsing and exploring: 'I think
there really is a bias towards supporting search,' he says, 'and it has
meant that supporting serendipity when finding information has been
relatively neglected.'"
http://www.abc.net.au/radionational/programs/futuretense/creating-innovation-through-serendipity/6868960
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